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الأسئلة الشائعة

  • PAYMENT

    What payment method do you accept?

    • All major credit cards and Paypal.

    What currency is your store in?

    • All payments are made in USD. Your bank will convert your total to your currency after your payment has been processed.

  • RETURN/ REFUND/ RESTOCK/ EXCHANGE

    Will you be restocking?

    • Only select items.

      What is your return policy?

      • Returns are handled on a case-by-case basis.  Please see our Return Policy.

        Will I receive my money back after I return? 

        •  Please see our Return Policy.

      • CONTACT

        How do I contact you?

        • Email us at  contact@elmesery.com

        When can I expect an e-mail response?

        • Allow 1-3 business days for a response. Emails are answered in the order it was placed during operating business days ( Weekends are closed ).
        • Please include full name, detailed message and order number if available.
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